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Customers on Ephesoft 4.1.1.0 and 4.1.2.0 may see errors with some or all of their existing Batch Classes after the upgrade. Inside the dcma-all.log, you may find information and errors for Batch Instances related to the affected Batch Classes such as:

 

4.1.1.0 Windows Serverer 2012 R2 2017-01-12 14:21:23,821 INFO pool-1-thread-2 com.ephesoft.dcma.lucene.LuceneEngine – Lock is going to be taken over by server SERVERNAME over batch class ID BCXX for operation R for Machine Learning
followed by 3 attempts to acquire a lock on the BC:
4.1.1.0 Windows Server 2012 R2 2017-01-12 14:21:24,833 INFO pool-1-thread-2 com.ephesoft.dcma.da.service.ServerLockServiceImpl – Attempting 1 to take lock over BCXX for service Document_Maching_Learning by server RCB02 for operation R

4.1.1.0 Windows Server 2012 R2 2017-01-12 14:21:25,834 INFO pool-1-thread-2 com.ephesoft.dcma.da.service.ServerLockServiceImpl – Attempting 2 to take lock over BCXX for service Document_Maching_Learning by server RCB02 for operation R
4.1.1.0 Windows Server 2012 R2 2017-01-12 14:21:26,836 INFO pool-1-thread-2 com.ephesoft.dcma.da.service.ServerLockServiceImpl – Attempting 3 to take lock over BCXX for service Document_Maching_Learning by server RCB02 for operation R

 

After the three failed attempts you will see an error similar to this in the dcma-all log file:
4.1.1.0 Windows Server 2012 R2 2017-01-12 14:21:26,839 ERROR pool-1-thread-2 com.ephesoft.dcma.lucene.service.SearchClassificationServiceImpl – Uncaught Exception in generateConfidence method Even after trying 3 Server RCB02 won’t be able take lock over BCXX for service Document_Maching_Learning for operation R
com.ephesoft.dcma.core.exception.DCMAApplicationException: Even after trying 3 Server SERVERNAME won’t be able take lock over BCXX for service Document_Maching_Learning for operation R

 

and:

 

Some internal error has occured for Doc_Type_Detail workflow for batch instance BI-ID Number.

Please find below the details of same:

Batch Name: BCXX_sysadmin_2017-01-12_02-03-57

Current Plugin : Search_Classification_Plugin

Error Message:
Even after trying 3 Server RCB02 won’t be able take lock over BC13 for service Document_Maching_Learning for operation R

 

This is a known bug identified and fixed with Ephesoft 4.1.2.1 and onward. Please upgrade as needed.

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Mark Kessler