Email Import: Attachment Conversion Ignored

Email Import: Attachment Conversion Ignored

Issue: During email import, you receive a message stating “Attachment Conversion Ignored”   Analysis: This message is not an error. It is a message applied by default when an attachment … Continued
KB0015046 – Web Scanner UI is acting glitchy

KB0015046 – Web Scanner UI is acting glitchy

KB Article #: 15046 Topic/Category: Web Scanner Applies to: v4.0.x Issue: When using the Manufacturer’s UI settings, the drop-down box are un-selectable at times and stains the Windows background when the … Continued
Spike in CPU After Installing Web Scanner Service

Spike in CPU After Installing Web Scanner Service

Users with Ephesoft 4.1.1.0 may see a potential issue with the Web Scanner Service for version 4.1.1.0, where leaving the installed service running on a workstation causes a sudden and unexpected … Continued