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Question: Are there specific setting for using the Email Import in a multiserver environment.
Answer: While the optimal configuration would be to only have email import configured to run on one server in a multiserver environment, if you do choose to have the email import running on multiple servers, we recommend that you stagger them by at least 5 minutes. It’s best to have them check every 10 minutes and have them stagger at 5 minutes from one server to the other.
dcma.importMail.cronExpression=0 0/10 * ? * *
dcma.importMail.mailProcessCronExpression=* 0/10 * ? * *
File Name Length Restriction
Use the following formula to determine the maximum file name length that Ephesoft Transact supports for email import:
Length[UNC_FOLDER_File_Name_Path] < PERMISSIBLE_LIMIT_PATH_LENGTH_WINDOWS – PDF_PROCESSING_FOLDER.length() – 10
PERMISSIBLE_LIMIT_PATH_LENGTH_WINDOWS = 259
The following case study provides an example of this formula in application:
- During the import process, the file !!!mail.pdf is located in the following directory:
- In this case, the maximum file name length is calculated to be as follows:
- length[D:\Ephesoft\SharedFolders\TestBatch\39455638711700!!!mail.pdf] < 227