Last Updated on

Question: Are there specific setting for using the Email Import in a multiserver environment.

Answer: While the optimal configuration would be to only have email import configured to run on one server in a multiserver environment, if you do choose to have the email import running on multiple servers, we recommend that you stagger them by at least 5 minutes. It’s best to have them check every 10 minutes and have them stagger at 5 minutes from one server to the other.

Multiserver:

dcma.importMail.cronExpression=0 0/10 * ? * * 

dcma.importMail.mailProcessCronExpression=* 0/10 * ? * *

File Name Length Restriction

Use the following formula to determine the maximum file name length that Ephesoft Transact supports for email import:

Length[UNC_FOLDER_File_Name_Path] < PERMISSIBLE_LIMIT_PATH_LENGTH_WINDOWS – PDF_PROCESSING_FOLDER.length() – 10

where:
PERMISSIBLE_LIMIT_PATH_LENGTH_WINDOWS = 259
PDF_PROCESSING_FOLDER.length()= 22

The following case study provides an example of this formula in application:

  • During the import process, the file !!!mail.pdf is located in the following directory:
    • D:\Ephesoft\SharedFolders\TestBatch\39455638711700,
  • In this case, the maximum file name length is calculated to be as follows:
    • length[D:\Ephesoft\SharedFolders\TestBatch\39455638711700!!!mail.pdf] < 227

Was this article helpful to you?

J.D. Abbey