Known Issues Articles

 

Known Issue#8477: Error while processing mails from example@email.com IMAP INBOXnull java.lang.NullPointerException

Topic/Category:Email Import

Ephesoft version(s) Affected:3034 

Issue:

Email Import fails and the following exception is thrown in the logs:

ERROR org.springframework.scheduling.quartz.SchedulerFactoryBean#5_Worker-5 com.ephesoft.dcma.mail.service.EmailImporterServiceImpl – Error while processing mails from example@email.com IMAP INBOXnull

Root Cause: This issue can be caused by a corrupted email account.

Solution:

Workaround/Permanent Fix?: Workaround

Instructions:

It is advised to recreate the email account

 

< Back | Known Issues Main PageNext Known Issue #? >

 

Was this article helpful to you?

Walter Lee

Comments are closed.