KB Article #: 12454

Issue:

It takes some time to generate batch sub-folders after user drop new files into the watch folder. System also fails to pick up batch sub-folders into batch instance. If user restarts Ephesoft service, it will pick up new files and new batch instances immediately.

Solution:

1. Stop Ephesoft service.
2. Edit  folder-monitor.properties file which is located at <Ephesoft installation>\Application\WEB-INF\classes\META-INF\dcma-folder-monitor.
3, Modify the line foldermonitor.jnotify_switch=false. This will enable cron job.
4. Start Ephesoft service.

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