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KB Article KB0007908

Topic/Category: Folder Import, PDF

Issue: Certain Adobe PDF’s are causing Folder Import Errors

Analysis: Ghostscript and Recostar “PDF to TIF” conversion are incompatible with certain Adobe Acrobat redacted or highlight annotation objects embedded in the pdf file.

Solution:

Either preprocess your pdf’s outside of ephesoft to flatten or insure adobe objects are removed from the file

OR

Use Ghostscript “PDF to TIF” conversion in IMPORT_MULTIPAGE_FILES plugin and add the following command

-dShowAnnots=false

 

When integrated with default parameters, you would have:

-dNOPAUSE -dShowAnnots=false -r300 -sDEVICE=tiffscaled24 -sCompression=lzw -dBATCH

 

 

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Walter Lee

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