KB Articles

KB Article # 9989

Topic/Category: Web UI, IE 10

Ephesoft Version: 4x

Issue: From the root home page and before the login screen, The “Administrator” pane is unresponsive to expand. This is not an issue with other browsers.

 

Solution:

The solution for this issue is to remove following line of code(from line number 10 to 15) from {Application_home}/js/home.js file.

 

event = window.event;
 if(null!=event){
 event.stopPropagation();
 event.preventDefault();
 }
 Please find attached the corrected home.js file to correct the issue.

Backup and replace the file.

Clear the browser cache and reload page.

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Walter Lee

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