KB Articles

KB Article # 10052

Topic/Category: Uninstallation

Ephesoft Version: 3x+

Issue: How to Perform a Complete Uninstallation of Ephesoft

 

Solution:

  1. Go to Control Panel -> Programs and Features -> Select Ephesoft and choose Uninstall. Wait for completion.
    – If permission problem, do a search for “Uninstall Ephesoft” in start menu and Run as administrator.
  2. Delete License information from windows registry – HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Prefs
  3. Delete Ephesoft temp install information from windows registry, if exists – HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Temp\Ephesoft
  4. Delete Ephesoft and Reports Database
  5. Delete remaining backup of contents on drives:
    – [drive]\Ephesoft
    – [drive]Sharedfolders

 

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Walter Lee