KB Articles

 

KB Article # 10178

Topic/Category: Recostar, tif

Issue: Large Document (PDF, TIF): Not All Recostar BD HOCR Files Created

Analysis:

Recostar may not be able to process the files with respect to the following. Please check your files and try the suggestions:

RecoStar has a pixel size limitation: Maximum document height : 24000 pixels; Maximum document width: 32000 pixels

A large sample set of files may require changing the timeout periods in Ephesoft.

 

Solution:

Increase timeout period for Recostar-wait

Since number of learn files are large, Recostar Learn process times-out after a specific interval of time which can be configured from application.properties.
To learn such a large set of files user will require to increase the wait time in application.properties file.
Please follow the steps to increase the wait time.
1.)    Stop Ephesoft Server.
2.)    Open the application.properties file under <Ephesoft-Installation-Directory>/WEB-INF/classes/META-INF/application.properties
3.)    Provide a new value for the property recostar.command.wait.time=<new-time-in-minutes>

 

 

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Walter Lee

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