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KB0010593 – Installation does not include Apache Modules directory

KB Article #: KB0010593

Topic/Category: Apache

Applies to: v4.0.3.0 to v4.0.4.0

Issue: Cannot run Ephesoft Web Service

Root Cause: Apache Modules folder is empty


Steps to restore the Modules folder back.

  1. Download the link below:
  2. Stop Ephesoft Web Service.
  3. Go to {ephesoft install directory} and rename ‘Apache2.2’ folder to ‘Apache2.2-OLD’ folder.
  4. Unzip to <ephesoft installation folder>.
  5. By default, the config files are setup to go to path ‘C:\\Ephesoft\\Apache2.2’.
    If path is different, you will need to edit the following files:
    Update both files with the path by replacing ‘C:\\Ephesoft\\’ to {Ephesoft-Install-Directory with double backward slash “\”}
  6. Start Ephesoft Web Service.

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