KB Article # 11107
Topic/Category: Email Import, HTML to PDF conversion
Ephesoft Version: 4x
Issue: External Links Embedded in HTML that Do Not Resolve or Timeout Crashes LibreOffice and Email Pickup
LibreOffice has limited HTML conversion capability and crashes on timed out embedded links that do not resolve
Beginning with 18.104.22.168, ephesoft willl include 2 additional HTML to PDF conversion engines that will do a better job of of recovering from dead external links, itext and wkhtmltopdf. To select the the various html pdf engines, go to the mail-import.properties file.