KB Articles

KB ID: KB0011129

KB Article # 9222

Topic/Category: Reporting

Ephesoft Version: 4x

Issue: Reports Have Never Worked in 4x: Everything Else Functions OK

Analysis:

Reports database was probably never created properly. Delete and manually recreate directly from sql manager with included sql queries.

Solution:
Manually delete the Reports databasee and recreate using the queries located here:

[Ephesoft\Dependencies\MySqlSetup] or [Ephesoft\Dependencies\mariadb\MariaDBSetup] depening on your database flavor

Additionally, verify the reports connection settings stored in server.xml and correct by manually connecting with them through a sql manager such as heidi.

 

< Back|KB Main Page | Next KB Article >

Was this article helpful to you?

Walter Lee

Comments are closed.