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KB Article # 21420

Topic/Category: Apache, Tomcat

Issue: Extraction:Table Extraction plugin: Comparison method violates its general contract! Error

 

Solution:

 

Please add the following parameters to the Tomcat’s startup.bat under JAVA_OPTS as shown below: In case of Linux, set in setenv.sh file.

               Djava.util.Arrays.useLegacyMergeSort=true

If user wants to run Ephesoft using service, same changes need to be made in service by adding the parameter mentioned above under Java section by double clicking EphesoftEnterprise.exe (inside <Ephesoft>\JavaAppServer\bin) as shown below:

 

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Walter Lee