Issue:

The language specific characters are not getting rendered when the Dictionary file is opened from the Batch Management screen in a browser, even though the text is displayed correctly in the text editor file (.txt).

Reason / Explanation:

This issue occurs when ANSI character encoding is selected in the text file. The character encoding for all Dictionary .txt files should be UTF-8.

Solution:

The character encoding of the Dictionary file should be changed to UTF-8 via any file editing tool. Following are the steps to change the encoding of the file using Notepad ++:

1. Open your Dictionary file in Notepad++.

2. In the top menu, select Encoding, and click Convert to UTF-8 in the drop-down menu.

3. Save the file.

4. Verify the character encoding using Encoding menu once again.

Once the Dictionary file is re-imported to Ephesoft Transact and opened in a browser, all characters will be rendered correctly.

 

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