Issue:

Due to low quality of QR Bar-codes, Recostar is not able to properly Recognize the bar-code and provide the correct value.

This affects Bar-code Classification step used in the Recostar_OCR Plugin. Batches either error-ed out or not classification was able to be made on the documents and forced batches into the READY_FOR_REVIEW state.

Solution:

[Download Link]

A new Service Pack for our Recostar Engine was recieved and allows for better Barcode recognition, especially in the case of lower quality QR Codes.

Instructions:

  1. Download the Service pack from the link above
  2. Extract contents of .zip file
  3. Merge the Bin folder from the downloaded file into existing C:\Ephesoft\Application\native\RecostarPlugin\bin folder.
  4. Restart Ephesoft




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J.D. Abbey

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