Issue:

Customer has a number of batches in error that they would like to restart all at once.

Solution:

In your SQL client, run the following SQL query:

USE <db_name>; UPDATE batch_instance SET batch_status = ‘READY’ WHERE batch_status like ‘ERROR’;

Once this is done, the folder pickup service will restart processing of the Batch Instances from the last executed module.

 

WARNING: This has not been tested for all cases. You batches may go into error and this may cause issues with Ephesoft, we recommend testing this on a single Batch Instance before running the query on all Batch Instances in ERROR status.

 




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J.D. Abbey

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