Issue:

When 8.3 File naming schema is disabled on the drive which hosts the SharedFolders directory, users will have issues running learned files in Ephesoft. Although the use of 8.3 file name schema is outdated, java still requires this schema to be enabled in order to function correctly with external files.

 

Solution:

8.3 file naming schema must be enabled on the drive on which the Ephesoft and SharedFolders reside.

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J.D. Abbey