Mail Retry Mechanism

Mail Retry Mechanism

Overview Usually a mail get processed in first try but sometime because of some uncertain reasons like open office is not working; mail server not responding etc., mail doesn’t get … Continued
Mail Body Download

Mail Body Download

Overview Earlier when a mail is downloaded for processing its body get downloaded by default, even if there is nothing to process in the body. This causes unnecessary overhead on … Continued
Email Import Best Practices Multiserver

Email Import Best Practices Multiserver

Question: Are there specific setting for using the Email Import in a multiserver environment. Answer: While the optimal configuration would be to only have email import configured to run on … Continued
Email Import full email address required to save

Email Import full email address required to save

Known Issues Articles   Known Issue#: EPHE-9238 Topic/Category: Email Import Ephesoft version(s) Affected: 4.0.2.0 – 4.0.2.1 Issue: When configuring Email Import in Ephesoft, if the username used to connect to your … Continued
KB00021305: Email Import impacted and not executing any more

KB00021305: Email Import impacted and not executing any more

Issue Description: There are few issue observed where we see email import getting impacted due to the below exception message: 4.1.2.1 Windows Server 2008 R2 2018-02-10 23:25:08,000 ERROR org.springframework.scheduling.quartz.SchedulerFactoryBean#12_Worker-7 com.ephesoft.dcma.mail.service.MailReceiverServiceImpl … Continued