LibTiff – How it works?

LibTiff – How it works?

Applies to: Ephesoft v4.0.5.2 or higher   What it is: This is an additional utility added to the Ephesoft Application use to Create and Optimize the Outputted Tif Files generated for … Continued
Email Import full email address required to save

Email Import full email address required to save

Known Issues Articles   Known Issue#: EPHE-9238 Topic/Category: Email Import Ephesoft version(s) Affected: 4.0.2.0 – 4.0.2.1 Issue: When configuring Email Import in Ephesoft, if the username used to connect to your … Continued
Pickup Settings 4.x

Pickup Settings 4.x

Topic/Category: Pickup     Beginning from 4.0.x the pickup service is executed on single server in a cluster with failover functionality. This is an automatic service that assigns a random … Continued
KB00021305: Email Import impacted and not executing any more

KB00021305: Email Import impacted and not executing any more

Issue Description: There are few issue observed where we see email import getting impacted due to the below exception message: 4.1.2.1 Windows Server 2008 R2 2018-02-10 23:25:08,000 ERROR org.springframework.scheduling.quartz.SchedulerFactoryBean#12_Worker-7 com.ephesoft.dcma.mail.service.MailReceiverServiceImpl … Continued