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Component:

Ephesoft Transact 4.1.3.0 and 4.5.0.0

 

Issue Description:

On accessing the web-scanner URL we are prompted with below certificate expiration message:
and on clicking View Certificate we are prompted with Expired Certificate Information as below:
Root Cause:
Ephesoft Scanner Service self signed certificate for ssl configuration got expired. This is certificate internally required by Ephesoft Scanner Service for ssl configuration.
Solution:
Short Term Solution:
Click on Yes option to proceed, however this will need to be done every time the user clicks on Web Scanner URL.
Hot-Fix for Version 4.1.3.0

Please find the new installer which has corrected cert expiration date here with steps to be performed as below:

1. Stop and uninstall previous version of Ephesoft Scanner Service (if any).
2. Download and extract the hot-fix folder from the shared location of the required version.
3. Install EphesoftScannerService.msi or EphesoftScannerService.zip present inside the extracted hot-fix folder.
4. Start Ephesoft Scanner Service.
5. Clear browser’s cache and hit Ephesoft Scanner Service URL.

Also if you Browse to https://localhost:60001 . This should result in a secure site.

Please note that you will need to reconfigure Web Scanner over HTTPS again.

Hot-Fix for Version 4.5.0.0
1. Stop and uninstall previous version of Ephesoft Scanner Service (if any).
2. Download hot-fix from here and extract the hot-fix folder from the shared location of the required version.
3. Install EphesoftScannerService.msi or EphesoftScannerService.zip present inside the extracted hot-fix folder.
4. Start Ephesoft Scanner Service.
5. Clear browser’s cache and hit Ephesoft Scanner Service URL.Please note that this will require to configure HTTPS again on the client machine.
Please note , the Ephesoft-Browser-Cert.crt located in \C:\Program Files (x86)\EphesoftTransactScannerService of user workstation will also need to be imported in browser. See screenshot below:

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Abhishek Jain