KB Articles

KB Article # 7731

Topic/Category: JBPM, Workflow, Batch Instance Processing, IMAGEMAGICK

Issue: When processing large batch instances, the drive may run out of space and may cause IMAGEMAGICK processes to slow, lockup or fail. By default, Imagemagick uses the windows default temp located on the C drive as defined by Windows system environment variables.

Solution:

Move IMAGEMAGICK temp directory

 

If running Ephesoft using JavaAppServer

  1. Stop Ephesoft server.
  2. Create a temp folder and set the same to MAGICK_TMPDIR.
  3. Edit {Ephesoft-install-dir}\JavaAppServer\bin\startup.bat file and add MAGICK_TMPDIR environment variable as shown in following screenshot:

magicktemo1

  1. After saving startup.bat file restart the Ephesoft server and then validate rotation of images on Review validation screen.

 

If running Ephesoft using EphesoftEnterprise service

  1. Stop EphesoftEnterprise service.
  2. Please set MAGICK_TMPDIR environment variable as shown in following screenshot.

magicktemo2jpg

  1. Restart EphesoftEnterprise service and then validate rotation of images on Review validation screen.

 

< Back |KB Main Page |

Was this article helpful to you?

Walter Lee