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KB Article # 8584
Topic/Category: Knowledge Base
Issue: (Ephesoft versions up to 06/2015) Internet Explorer Not Showing All Content After Logging In.
The issue was due to mismatch ‘DocType’ tags in HTML files.
BatchList.html file contains ‘DOCTYPE HTML PUBLIC “-//W3C//DTD HTML 4.01 Transitional//EN”>’ due to this the document mode in IE default becomes ‘quirks mode’. In ‘quirks mode’ operator users are only seeing the blank screen.
Change BatchList.html definition header tags
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">