KB Articles

KBID: KB0008584

KB Article # 8584

Topic/Category: Knowledge Base

Issue: (Ephesoft versions up to 06/2015) Internet Explorer Not Showing All Content After Logging In.

Analysis:

The issue was due to mismatch ‘DocType’ tags in HTML files.

BatchList.html file contains ‘DOCTYPE HTML PUBLIC “-//W3C//DTD HTML 4.01 Transitional//EN”>’ due to this the document mode in IE default becomes ‘quirks mode’. In ‘quirks mode’ operator users are only seeing the blank screen.

 

Solution:

Change BatchList.html definition header tags

From this:

 <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

 

 To this:

 

 <!doctype html>

 

 

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Walter Lee