KB Articles

KB ID: KB0008868

Topic/Category: Advanced KV

Issue: Deleting sample images from file explorer instead of webUI results in errors or corruption of KV Index Field Rule definiton

Analysis:

Sample images are meant to be replaced through WebUI only.

 

Solution:

We recommend changing files for advanced kv through the webui only and not the backend file explorer. We also recommend providing samples from single page tif’s generated from Folder Import normalization process. If errors still occur, we recommend deleting and re-creating index field definition altogether.

 

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Walter Lee

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