KB Articles

KB Article # 10534

Topic/Category: Review

Ephesoft Version: 4.0.4.0

Issue: Thumbnails and DOC Descriptions Fail to Load in Review

thumbnails1

Analysis:

Thumbnails are not loading in review until clicked.

Solution:
Download –  4040_reviewValidate.zip
STEPS TO DEPLOY SOLUTION:

  1. Stop Ephesoft server.
  2. Extract the zip contents at a temporary location.
  3. Go to [Ephesoft_home]\Application\* directory.
    Take backup of any existing reviewValidate folder before deleting the same.
  4. Copy extracted reviewValidate to Application folder.
  5. Start Ephesoft server.

 

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Walter Lee

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