KB Article # 11187
Topic/Category: MS SQL, Batch Class Configuration
Known Version : 220.127.116.11
Ephesoft Version: SQL 2014
Issue: Unable to Edit Batch Classes
Logs showing error message “The server principal “ACME\~EphesoftService” is not able to access the database “DBATools” under the current security context”. This is related to permission issue for DB user.
This issue was fixed in earlier MS-SQL versions. Customer is currently using MS-SQL 2014 so there might be chance that this issue exists in current version. Customer can contact their DBA to grant all required permissions.
Below are few links stating how to resolve this issue.