KB Article #EPHE-12093

Topic/Category: Ghostscript

Applies to: 3.1.2.0>

Issue: blank tif files are created in import when group4 is set as the compression in multipage import.

Root Cause: group4 requires a lower bit level than 24.

Solution: When using group4 compression with ghostscript, it is required to use the sDevice tiffg4 instead of the default tiffscaled24.

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J.D. Abbey