Last Updated on
KB Article #EPHE-12093
Applies to: 22.214.171.124>
Issue: blank tif files are created in import when group4 is set as the compression in multipage import.
Root Cause: group4 requires a lower bit level than 24.
Solution: When using group4 compression with ghostscript, it is required to use the sDevice tiffg4 instead of the default tiffscaled24.