Due to low quality of QR Bar-codes, Recostar is not able to properly Recognize the bar-code and provide the correct value.
This affects Bar-code Classification step used in the Recostar_OCR Plugin. Batches either error-ed out or not classification was able to be made on the documents and forced batches into the READY_FOR_REVIEW state.
A new Service Pack for our Recostar Engine was recieved and allows for better Barcode recognition, especially in the case of lower quality QR Codes.
- Download the Service pack from the link above
- Extract contents of .zip file
- Merge the Bin folder from the downloaded file into existing C:\Ephesoft\Application\native\RecostarPlugin\bin folder.
- Restart Ephesoft