KB Articles KB Article ID: KB0007942 Topic/Category: Barcode Document Separation, Barcode Index Field Extraction Issue: Barcodes won’t extract. Analysis: Barcodes have two different workflows and configurations for (1) document separation versus (2) … Continued
How to configure Ephesoft to capture zonal OCR, ICR and OMR.
KBID: KB0008196 Topic: RecoStar Extraction Applicable to: All versions of Ephesoft Issue: Sometimes when extracting reference numbers they will be a mix of letters and numbers and Ephesoft will pick up … Continued
Description: At times, Batch Instances can sometimes appear stuck. While investigating these, there are a few common issues which can cause this. There is a list below of common Causes … Continued
KB Article #: 12936 Issue: When processing batches, user getting the exception error below during FOLDER IMPORT process. “Exception in breaking the input file. Converted Tiff files count not equal … Continued