KB0021127 – Text wrapping from email import
KB Article # 21127
Topic/Category: Mail Import
Applies to: v4.1.x
Sometimes, when mails are sent to Transact, the text is cut off during the conversion process
The issue appears to be related to using Itext as the conversion engine.
Using a different mail conversion engine will normally resolve the issue. A full solution will be included in 4.5