Issue Details:

If you receive the below error message when clicking on Throughput reports only when Ephesoft is configured with Oracle Database:

image001

 

Environment Details:

Ephesoft configured with Oracle Database

 

Solution:

Run the attached solution / script (db level change)on reporting database which will update the data from binary double to double data type with less precision (4). The reason to limit the precision is because Logi Info sometimes fail to render data of such large precision.

• Stop Ephesoft Server
• Please replace <REPORTING SCHEMA> with reporting schema name, in the attached procedure
• Execute the procedure on reporting schema database
• Start Ephesoft Server

 

StoredProcedure

 

 

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Abhishek Jain

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